Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Romantic views
Outstanding service
Small rooms
Additional charges for dining
8.0/10
Great
Rooms
7.3
Location
8.7
Service
8.3
Dining
7.3
Guest reviews
8.0/10
based on 3 reviews
7.6
7.6/10based on 580 reviews
Jason
United States of America,
April
2024
7.8/10
I had a wonderful stay at this hotel, enjoying the breathtaking views of Sanibel to the east and the mangroves and tributaries to the west. The resort ambiance added to the charm of the place. However, there were minor issues with service that could be improved upon.
Rooms
8.0
The rooms were facing the sea and very comfortable.
Service
7.0
The staff was attentive and friendly, although there were a few instances that needed attention to remedy concerns.
Location
9.0
The location was fantastic, offering budget-friendly access to Sanibel Island without the high prices. The sunset views and proximity to the beach were exceptional.
Dining
7.0
The dining options were good overall, but there were some inconsistencies with service and offerings that need improvement.
Facilities
8.0
The facilities were well-maintained and the overall atmosphere was relaxing.
Dennis
United States of America,
February
2024
8.2/10
The hotel had its highs and lows. While the rooms were small, the views over the sea and the romantic yacht were breathtaking. The service was exceptional, with staff going above and beyond. The location was fantastic, right by the water. The dining experience was good, with various options available. Facilities were well-equipped.
Rooms
7.0
The rooms were small but had amazing views over the sea and the hotel's romantic yacht. The size was a bit of a letdown considering the high price.
Service
9.0
The service was outstanding, with staff being incredibly helpful and even arranging special treats to be delivered to the room. However, some staff members seemed a bit unpleasant.
Location
9.0
The location was fantastic, right on the water with beautiful views. It was convenient and close to various attractions.
Dining
8.0
The dining experience was good, with a variety of options available. However, there were additional charges for certain items, which was a bit disappointing.
Facilities
8.0
The hotel had a range of facilities including room service, car hire, shops, and laundry services.
Romantic views
Small rooms
Gordon
United States of America,
October
2023
8.0/10
My stay at the hotel had its highs and lows. The rooms in the Captiva tower had a damp smell that lingered throughout my visit, hinting at the need for a deep cleaning. However, the room itself was simple and comfortable, providing a great view befitting a high-end resort.
Rooms
7.0
The rooms had a damp smell that might need attention, but they offered a simple and comfortable stay with a great view.
Service
9.0
The service was universally friendly, attentive, and welcoming. Whether by the pool or assisting with room service, the staff was top-notch.
Location
8.0
The location by the bridge leading to Sanibel Island was ideal for easy commutes to nearby spots like Sanibel, Captiva, and Fort Myers Beach. The serene and undiscovered atmosphere made lounging around a peaceful delight.
Dining
7.0
However, the fresh local products made the meals quite enjoyable.
Facilities
9.0
The facilities at the hotel were well-equipped, from room service to dry cleaning and everything in between, ensuring a convenient stay for guests.